Consumer Protection Act, 1986, S.3 -- Consumer Dispute -- Arbitration Clause in Agreement -- An arbitration clause in a private agreement cannot oust the jurisdiction of a consumer forum. Th..

Consumer Protection Act, 2019, S.100 -- Co-operative Society -- Recovery of Deposits -- Creditors of a co-operative society can recover deposited amounts by invoking the Consumer Protection ..

A bank acting as an agent for collection of cheques is under a legal obligation to exercise due diligence in presenting instruments within their validity period. Failure to re-present cheque..

A bank acting as an agent for collection of cheques is under a legal obligation to exercise due diligence in presenting instruments within their validity period. Failure to re-present cheque..

Mere earning of interest on a fixed deposit does not, by itself, constitute a commercial purpose so as to exclude a depositor from the definition of "consumer" under Section 2(1)(d) of the A..

Delivery of possession without a valid Occupancy Certificate constitutes deficiency in service; a developer cannot compel a homebuyer to accept such possession. Consumer fora derive jurisd..

Under Section 2(1)(d) of the Consumer Protection Act, 1986, the determinative test for excluding a buyer from the definition of 'consumer' is the dominant purpose at the time of purchase, no..

Under the Consumer Protection Act, substantial damages cannot be awarded on presumptions or photocopies of unproven documents. While the Evidence Act does not strictly apply, natural justice..

Mere leasing of a residential flat after taking possession does not exclude a purchaser from the definition of "consumer" under Section 2(1)(d) of the Consumer Protection Act, 1986. The domi..

A decree cannot be employed to shift or enlarge liability so as to bind persons who were neither parties to the decree nor otherwise legally liable thereunder...

Provision of a single meal was insufficient for a 14-hour delay, and airlines must ensure adequate arrangements of meals, refreshments, water and necessary relaxing area in such scenarios...

As per Supreme Court guidelines, cases of overloading beyond licensed carrying capacity warrant settlement on a non-standard basis at 75% of the admissible claim, not complete repudiation...